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"Subnet recommended 3CX as a value packed replacement for our aging Cisco phone system. Their team's understanding of our requirements and in depth knowledge of 3CX made for a smooth implementation and transition for our staff. We are very pleased with the outcome and highly recommend Subnet and the 3CX solution.”
John Mundy, ESP Manager, Local Government Association of South Australia
The Local Government Association of South Australia (LGA) is a membership organisation which provides quality services and leadership relevant to the needs of member councils. Employing approximately 80 staff, the LGA is recognised as the peak representative body for local government in the state and provides leadership to councils and representation outwards to state and federal governments and other key stakeholders.
Key to the ongoing success of the association is good communication and access to a robust and stable telephone system. Following an internal project to relocate staff to new desks, the IT team were faced with numerous failures relating to their existing Cisco handsets.
As handsets were expensive to replace and could only be sourced from the second hand or reconditioned market, often without warranty, they thought it prudent to investigate replacing the phone system.